The Customer Journey Sorbet Audit
This audit evaluates your approach to nurturing your leads, from opt-in to buyer. All secrets revealed. 😈
When It Comes To Your Audience, You Want To:
⭐ Stand out in a crowded inbox.
⭐ Build real connections and relationships.
⭐ Build trust as the expert you are.
⭐ Feel timely with your offers.
⭐ Inspire them to explore your world and beyond.
⭐ Have them look forward to hearing from you.
My Eyes On Your Customer Journey
You know your customer journey needs a facelift, but you’re not sure where to direct your attention for max impact.
With this speedy audit all your customer journey dead ends, red flags, & tech glitches are about to get spotted.
In just one week, you’ll be armed with:
☑️ A list of target areas ready for your attention.
☑️ My personalised customer experience recommendations.
☑️ Tech insights based on your unique tech suite.
If any of the following lemons make you wince, you're in the right place.
🍋 You know your customer journey needs some attention, but you’re not sure which part is the priority.
🍋 Your emails are getting less engagement. Your open/click through rates aren’t where you’d like them to be.
🍋 It feels like you’re being ghosted sometimes. You’ve wondered if deliverability issues are to blame or if your emails are just being sent to spam.
🍋 You have validated offers that are hotter than jalapeño peppers. Your audience were clamouring for your help, but the responses have been lukewarm.
🍋 You’re consistently signing up new leads, but the results are tepid at best. You feel like you’ve stagnated when it comes to sales.
🍋 You sell easily on a sales call, but you can’t help but wonder why your sales pages & emails aren’t doing the heavy lifting you expected.
🍋 You have a program that you’re struggling to grow. You invest in each launch, but you’re not reaching the targets you dream of.
🍋 Your customer journey is glitchy & has developed a case of the tech gremlins.
If you said yes to any of these, then the Sorbet Audit is your new bestie.
With This Speedy Audit, You’ll Know:
🍧 Where the roadblocks are in your customer journey that are preventing your leads from being wowed.
🍧 Where to invest your energy for optimal results so you can take action ASAP.
🍧 What needs to be updated to get your tech back to its performance best. Say goodbye to crossed fingers & reactive tech patches.
🍧 Which areas to sprinkle some magic on to create an enchanting customer journey.
Bye bye to those lemons, hello sweet lemonade.
Sandra Booker
“Stacy is wonderful. Smart, flexible, easy to communicate with and a pleasure to work with.
Before working with her, it felt like I was drowning. I was hoping she could throw me a life vest. Working with her made me feel like I wasn't alone. She’s amazing and just gets it.”
How This Zesty Audit Works
Book Your Sorbet Audit
Book your kickoff call & snag your spot on my calendar
Intake Form
Share all the important details needed for a smoother-than-butter audit
Kickoff & Audit
A 30-minute Zoom call to make sure our ducks are in a row. Then it’s auditing time!
The Debrief
A 60-minute post-audit call to answer any lingering questions.
What This Refreshing Audit Includes
The Kickoff - A 30-minute pre-audit call to review goals and make sure all our ducks are in a row before diving into your customer journey.
The Inside Scoop - A full report of how your customer journey is performing from opt-in to sales page - the good, the bad & the ugly.
The Game Plan - A ready-to-go personalised action to-do list unique to your business. This is where I share my insights, recommendations & actionable advice.
The Video Walkthrough - Extra clarity for the high-impact, priority areas highlighted in The Inside Scoop & The Game Plan.
The Debrief - A 60-minute post-audit consult call with me. Get your questions answered & discuss customer journey strategy for your business.
Laura Lopuch
“Stacy is fan-freaking-tastic. I want to steal her away for just my team.
If you’re thinking of working with Stacy, doooo it!
She will help you up-level your business and take it to heights you've only dreamed of. She's smart, intuitive & sees connections that you might be missing.”
