The Buyer Experience Mini Audit
The sweeter-than-sweet mini audit to help you deliver a buyer experience so ridiculously tasty your clients come back for seconds and thirds!!
You’ve got a digital product, program or 1:1 offer and you suspect the buyer experience could be a little smoother.
Or maybe you just want to add a sprinkle of WOW factor. ✨
But you’re not sure where to direct your attention for max impact.💥
Get my strategic eyes on your current buyer journey to identify potential points of friction and opportunities for adding some wow factor.
Book your mini audit here and get your personalized feedback and actionable back within 48 hours.
This Mini Audit Is For
Digital Products
Courses
Memberships
1:1 Offers
How This Tasty Audit Works
Book Mini Audit
Intake Form
Audit
Deliverables
Step 1 - Book
Book your audit here.
Step 2 - Share
Complete the intake form and submit your program or product for review with
Details of the product/program/offer
A $0 coupon
Link to sales page or checkout page
Step 3 - Audit
I step into your buyers’ shoes and go through your buyer experience…
… But in strategist mode!!!
I’ll take a look at your first 6 buyer touch points and note any areas that could cause your buyers confusion or frustration.
Things like:
💜 Was the checkout process seamless? Did I encounter any points of friction?
💜 Did I get everything I expected post purchase? Is it easy for me to access the product?
💜 What potential opportunities elements of delight could be added?
Step 4 - Deliver
With 48 hours of submission* I share a private video with you with feedback and actionable advice.
* Business days only - Monday-Friday.
Got Questions? Click here for answers! 😊
Answers To Questions You May Have
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This audit includes up to 6 buyer touch points.
Touch point 1 is the link you share with me (sales page or checkout page)
The next 5 touch points, depending on how you’ve set up your checkouts & product delivery, could include:
Digital Product / Program
💜 Checkout Page
💜 Product Upsell
💜 Thank You Page
💜 Welcome Email
💜 Intake Form
💜 Welcome Video
💜 Course area
💜 And more1:1 offer
💜 Sales Page
💜 Calendar Scheduler
💜 Discovery Call Intake Form
💜 Next Step Email
💜 Proposal -
In order to conduct this audit and give accurate feedback/advice I need to experience your buyer process like a buyer would.
To facilitate this a 100% off coupon code or a $0 checkout must be provided if the audit is for a digital program or product.
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It’s completely understandable that having someone take a peek backend at a paid product is nerve wracking - especially if this is our first encounter.
Please be assured that any access granted to your product will be used solely for the purpose of the audit. It will not be used or accessed outside this remit.
Once you have received your audit, you can remove stacy@workplacelemonade.com from your course area for the product in question.
Thank you for trusting me with your buyer experience.
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2 business days from the time of submission of the intake form. Business days are Monday - Friday.
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Feedback and recommendations will be provided via a private video sent to the email address used to purchase the mini audit.
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This audit is 100% private and no information will be shared with other parties. This includes anything you submit via the form and any feedback/recommendations given.
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Let’s chat! Send me a message using the chatbot on the bottom right of this page or shoot me an email at stacy@workplacelemonade.com.
I’ll come back to you asap!
Hey, I’m Stacy 👋
Purveyor of customer journey & buyer experience glow ups…
… I’m the Irish-accented Customer Journey & Buyer Experience Strategist behind Workplace Lemonade.
Using my Sorbet-Parfait Method™, I help digital business owners experiencing growth realign their customer journey and craft high-end experiences that wow their audience.
And yes, that includes enchanting buyer experiences too!!
So, let’s give your buyers the happily ever after they deserve.
